Bitwerf · Moving off Connect

Restore deleted issues in Jira Cloud

Someone deleted the wrong issue, or a bulk delete took a whole epic with it. Jira Cloud has no undo. Deleted Issue Recovery for Jira by Bitwerf keeps a copy of every issue, refreshed every 5 minutes, records who deleted what, and brings a deleted issue back with its description, comments, work log, links and fields in one click.

Coming to the Atlassian Marketplace. Want it on your Jira site first? Email hello@bizzkitt.ai and we let you know the day it is live.

Up to 10 users: $0.01 per month. Larger teams can try it free for 30 days.

What you get

• A record of every deletion: key, summary, project, type, who deleted it and when
• Full content kept: description, comments (with author and date), work log, labels, components, versions, links, custom fields
• One-click restore into the same project, back in its last status, with a recovery note
• Search, filters per project and per person, and CSV export for audits
• Protect all projects or only the ones you pick; keep records for 30 days up to 2 years
• Runs by itself after install; nothing for your team to change
• Built on Atlassian Forge; data stays on Atlassian, Bitwerf runs no servers

Moving from Restore Deleted Issues or Track Deleted Issues

Restore Deleted Issues and Track Deleted Issues by Bloompeak Labs are Connect apps; their last Marketplace update was on 18 February 2024 (Atlassian Marketplace, 1 November 2026). Atlassian ends support for Connect apps on 31 January 2027. To switch:

1. Install Deleted Issue Recovery for Jira by Bitwerf. The first scan copies your existing issues; wait until the status card says it is done.
2. In Jira settings → Apps → Deleted issue recovery, pick the retention period and the projects to protect.
3. Restore anything you still need from the old app while it works.
4. Remove the Connect app.

Questions

Does Jira Cloud have a recycle bin for issues?

No. When an issue is deleted in Jira Cloud it is gone, with its comments, work logs and attachments. Atlassian support can't bring back a single issue; restoring a full site backup is the only built-in option, and that overwrites everything else. This app keeps its own copy of every issue so you can restore one issue without touching the rest.

Does it restore issues deleted before I installed it?

No. The app can only restore issues it has seen. Install it before you need it; the first scan copies the issues you already have.

Are attachments restored?

No. Jira deletes the files together with the issue and no app can get them back. The app lists the file names and sizes so you know what to ask for.

Does the restored issue keep its key?

No. Jira doesn't allow reusing a deleted key. The restored issue gets a new key, and the recovery note on it mentions the old one.

Who can see deleted issues and restore them?

Jira administrators only, under Jira settings → Apps → Deleted issue recovery.

Where is the data stored?

In the app's Forge storage on Atlassian's infrastructure, in your site's region. Bitwerf runs no servers for this app and cannot see your data.

Does it work with Jira Service Management and Jira Work Management?

Yes. Any project in your Jira Cloud site can be protected. Service request-specific fields (SLAs, approvals, request participants) are not restored.

Full documentation · Support

Bitwerf is a trade name of BizzKitt B.V., the Netherlands. Support · Privacy · Terms